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Privacy policy

Last updated September 20, 2023

This Privacy Policy has been developed in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region of The People’s Republic of China.

This Privacy Policy for Mayon Solutions Limited, doing business as Mayon, acting under TCSP Licence № TC001465, a company registered in Hong Kong SAR, China at Office 1136, 11/F, Admiralty Centre Tower 2, 18 Harcourt Road, Admiralty, Hong Kong SAR, China, 0000 (doing business as Mayon, www.mayon.hk) (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your personal information when You use our Website or engage with us in other related ways.

Website refers to www.mayon.hk.

Personal data – as defined in the Personal Data (Privacy) Ordinance (Cap. 486, the laws of Hong Kong SAR, China), personal information collected through Website or engagement with us in other related ways.

You (“your”) means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable, who are at least 18 years old.

Reading this Privacy Policy shall help You understand our procedures on the collection, use and disclosure of your personal information, tell You about your privacy privacy rights and choices, and how the law protects You. You agree to the collection and use of personal information in accordance with this Privacy Policy.
If You do not agree with our Privacy Policy and practices, please do not use our Website or engage with us in other related ways. If You still have any questions or concerns, please contact us one of the ways indicated in the “CONTACT US” section.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy, but You can find out more details about any of these topics by reading appropriate sections below.

Data controller. In legal terms, we are generally the “data controller” of personal information we obtain from You and process. Such personal information is collected and processed by us solely, in Hong Kong.

Provision of personal information is voluntary, on specific, informed and independent basis. Your conclusive actions are a confirmation of voluntariness, freedom, independence and awareness of the terms of this Privacy Policy, as well as receiving all the necessary information of interest from Mayon Solutions Limited.
However, failure to provide the requested personal information, not supplied, provision of incomplete, incorrect or misleading personal information may result being unable to process your appeal, request, perform our statutory functions or further cooperation and communication with You.

What personal information do we process? We may process personal information depending on how You interact with us, the choices You make, and the products and features You use. Learn more about personal information You disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any personal information from third parties? We do not receive any information from third parties.

What is the purpose of personal information processing? We process your information to provide, improve, and administer our products or services, negotiation and sign Non-Disclosure Agreement (NDA) with You, communicate with You, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your personal information safe? We shall endeavour to take all reasonably practicable steps to ensure our personal data policies and practices comply with the requirements of the Ordinance and all applicable laws in the Hong Kong Special Administrative Region (“Hong Kong”).
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties shall not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where You are located geographically, the applicable privacy law may mean You have certain rights regarding your personal information. Learn more about your privacy rights.

How do You exercise your rights? The easiest way to exercise your rights is by contacting us one of the ways indicated in the “CONTACT US” section. We shall consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the Privacy Policy in full.

    1.   WHAT INFORMATION DO WE COLLECT?

Personal information You disclose to us.

In Short: We collect personal information that You provide to us.

We collect personal information that You voluntarily provide to us when You express an interest in obtaining information about us or our products and services, when You negotiate and sign Non-Disclosure Agreement (NDA) with us, or otherwise when You contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us, the choices You make, and the products and features You use. The personal information we collect may include the following:

  • names and surnames;
  • phone numbers;
  • email addresses;
  • postal addresses;
  • contact preferences;
  • job titles;
  • passport details;
  • date of birth;
  • Hong Kong identity card number;
  • nationality;
  • residence details;
  • due diligence data and reports;
  • signature;
  • nature of the request.

Sensitive Information. We do not process sensitive information.

All personal information that You provide to us must be true, complete, and accurate, and You must notify us of any changes to such personal information.

    2.   LINKS TO SOCIAL NETWORKING SITES OR CROSS-PLATFORM INSTANT MESSAGING SYSTEMS

Our Website may contain links to other social networking sites or cross-platform instant messaging systems (third party link) that are not operated by us. If You click on a third party link, You shall be directed to that third party’s networking site or cross-platform instant messaging system.

WE STRONGLY ADVISE YOU TO REVIEW THE PRIVACY POLICY OF EVERY WEBSITE, SOCIAL NETWORKING SITE OR CROSS-PLATFORM INSTANT MESSAGING SYSTEM YOU VISIT PRIOR SUCH VISIT.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party’s website, social networking site or cross-platform instant messaging system or services.

    3.   HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our products and services, negotiate and sign Non-Disclosure Agreement (NDA) with You, communicate with You, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how You interact with our products and services, including:

  • to verify your identity;
  • to conduct due diligence procedure prior negotiation and entering into Non-Disclosure Agreement (NDA) with You as well as consideration of your requests;
  • to respond to your inquiries or offers. We may process your information to respond to your inquiries or offers and solve any potential issues You might have with the requested service;
  • to send administrative information to You. We may process your information to send You details about our products and services, changes to our terms and policies, and other similar information;
  • to negotiate and sign Non-Disclosure Agreement (NDA) with You;
  • to request feedback. We may process your information when necessary to request feedback and to contact You about your use of our Website;
  • to send You marketing and promotional communications. We may process the personal information You provide with us for our marketing purposes. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” section below;
  • to protect our products and services. We may process your information as part of our efforts to keep our products and services safe and secure, including fraud monitoring and prevention;
  • to save or protect an individual’s vital interest. We may process your personal information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
  • other purposes as permitted by law;
  • any other purposes as maybe agreed between Mayon Solutions Limited and You.

    4.   WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to enter into a Non-Disclosure Agreement (NDA) with You, or fulfill contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If You are located in Hong Kong SAR, China or Mainland China, this section applies to You.

Types of Personal data collected and for What Purposes

The types of Personal data that You provide to us are generally based on the choices You make, communication with us, your inquiries or offers and solve any potential issues You might have with the requested products or services, sending You details about our products and services, changes to our terms and policies, and other similar information, to negotiate and sign Non-Disclosure Agreement (NDA) with You, to request feedback and to contact You about your use of our Website, to send You marketing and promotional communications, to protect our products and services, to save or protect an individual’s vital interest.

The Personal data we collect, use, and disclose about You shall vary depending on how You interact with us. To find out more, please visit the following sections of this Privacy Policy:

  • Personal information we collect;
  • How we process your personal information;
  • When and with whom we share your personal information.

Personal data provided by You is on a voluntary and independent basis. You have the right to refuse providing any Personal data to us. However, in such case the further cooperation and communication may not be available to You if such Personal data is not supplied, incomplete, incorrect or misleading.

How we keep your Personal data safe and How long we keep your Personal data

We shall endeavour to protect your personal data in our possession or control through reasonable and appropriate security measures.

More information about how we keep your Personal data safe, when and with whom we share your Personal data, how long we keep your Personal data, your privacy rights can be found in this Privacy Policy.

If You are located in the EU or UK, this section applies to You.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if You have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of an Agreement We may process your personal information when we believe it is necessary to enter into a Non-Disclosure Agreement (NDA) with You, fulfill our contractual obligations to You.
  • Legitimate Interests We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
    • Send You information about special offers and discounts on our products and services;
    • Diagnose problems and/or prevent fraudulent activities;
    • Understand how You use our Website so we can improve user experience.
  • Legal Obligations We may process your personal information and maintain records of such processing where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, Companies Registry of Hong Kong, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the “data controller” under European data protection laws, General Data Protection Regulation (GDPR) and UK GDPR of the personal information described in this Privacy Policy, since we determine the means and/or purposes of the data processing we perform.

If You are located in Canada, this section applies to You.

We may process your personal information if You have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
  • For investigations and fraud detection and prevention;
  • For business transactions provided certain conditions are met;
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim;
  • For identifying injured, ill, or deceased persons and communicating with next of kin;
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse;
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records;
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced;
  • If the collection is solely for journalistic, artistic, or literary purposes;
  • If the information is publicly available and is specified by the regulations.

    5.   WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Affiliates. We may share your information with our affiliates, in which case we shall require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

We may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend your privacy rights;
  • Protect and defend the rights or property of the Mayon Solutions Limited;
  • Prevent or investigate possible wrongdoing in connection with the Website;
  • Protect the personal safety or the public;
  • Protect against legal liability.

    6.   HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We shall only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Privacy Policy shall require us keeping your personal information for longer than until the signing of the Non-Disclosure Agreement (NDA) with You.

When we have no ongoing legitimate business need to process your personal information, we shall either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we shall securely store your personal information and isolate it from any further processing until deletion is possible.

    7.   HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties shall not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we shall do our best to protect your personal information, transmission of personal information to and from post, email or social networking sites or cross-platform instant messaging systems is at your own risk. You should only access and use our Website, email or social networking sites or cross-platform instant messaging systems within a secure environment.

    8.   DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly have connect with and collect data from individuals under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website or contacting us, You represent that You are at least 18. If we learn that personal information from You under 18 years of age has been collected, we shall deactivate our records and take reasonable measures to promptly delete such data from our records. If You become aware of any data we may have collected from children under age 18, please contact us one of the ways indicated in the “CONTACT US” section.

    9.   WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, You have rights that allow You greater access to and control over your personal information. You may review, change, or terminate your account at any time.

The following privacy rights may be exercised to the extent provided under applicable data protection laws:

  • explanation on the rules of processing the personal information;
  • confirm whether we hold the personal information and the type of personal information held by us;
  • access a copy of the personal information held by us;
  • delete your personal information held by us;
  • correct or supplement your personal information where it is found to be inaccurate;
  • restrict the processing performed on your personal information;
  • object to our continued use or process of your personal information for direct marketing purposes, or withdraw consent to the processing of your personal information in other situations (e.g. processing carried out on the basis of our legitimate interests);
  • transfer the personal information to another party in a machine-readable format.

In some regions (like the EEA, UK, and Canada), You have certain rights under applicable data protection laws. These may include the right:

  • to request access and obtain a copy of your personal information;
  • to request rectification or erasure;
  • to restrict the processing of your personal information; and
  • if applicable, to data portability;
  • right to notice on data processing;
  • other rights under applicable regulation.

In certain circumstances, You may also have the right to object to the processing of your personal information. You can make such a request by contacting us one of the ways indicated in the “CONTACT US” section below.

We shall consider and act upon any request in accordance with applicable data protection laws.

If You are located in the EEA or UK and You believe we are unlawfully processing your personal information, You also have the right to complain to your Member State data protection authority or UK data protection authority.
At the same time we would appreciate if You could contact us prior complain to your data protection authority and resolve issue through negotiation. You are able to contact us one of the ways indicated in the “CONTACT US” section below.

If You are located in Switzerland, You may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us one of the ways indicated in the “CONTACT US” section below.

However, please note that this shall not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, shall it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Please note that this Privacy Policy is not intended to act as a restriction or be considered a restrictive policy by You if You have other rights under the law of your location and such regulation is applicable in Hong Kong SAR, China.

If You have questions or comments about your privacy rights, You may contact us one of the ways indicated in the “CONTACT US” section below.

    10.   CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting You can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we shall inform You about that practice in a revised version of this Privacy Policy.

    11.   DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if You are a resident of California, You are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits individuals who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If You are a California resident and would like to make such a request, please submit your request in writing one of the ways indicated in the “CONTACT US” section below.

If You are under 18 years of age, reside in California, you do not have a right to access and use our Website.

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

  • every individual who is in the State of California for other than a temporary or transitory purpose and
  • every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose.

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to You, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We can collect the following categories of personal information within each twelve (12) months:

We shall use and retain the collected personal information as needed to negotiate and sign Non-Disclosure Agreement (NDA) with You:

  • Category A – Until the signing of the NDA;
  • Category B – Until the signing of the NDA;
  • Category C – Until the signing of the NDA;
  • Category H – As long as You have a legal relationship with Mayon Solutions Limited;
  • Category I – As long as You have a legal relationship with Mayon Solutions Limited.

We may also collect other personal information outside of these categories through instances where You interact with us in person, online, or by phone or mail in the context of:

  • receiving help through one of the ways indicated in the “CONTACT US” section;
  • participation in surveys or contests;
  • facilitation in the delivery of our products and services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection, process and sharing practices can be found in this Privacy Policy.

You may contact us one of the ways indicated in the “CONTACT US” section.

If You are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Shall your information be shared with anyone else?

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We shall not sell or share personal information in the future belonging to Website visitors, users, and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If You ask us to delete your personal information, we shall respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, You have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information;
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer’s information that is de-identified in response to a consumer’s request or to re-identify individual data to verify a consumer’s request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We shall not discriminate against You if You exercise your privacy rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not process consumer’s sensitive personal information.

Verification process

Upon receiving your request, we shall need to verify your identity to determine You are the same person about whom we have the information in our records. These verification efforts require us to ask You to provide information so that we can match it with information You have previously provided us. For instance, depending on the type of request You submit, we may ask You to provide certain information so that we can match the information You provide with the information we already have on file, or we may contact You through a communication method (e.g., phone or email) that You have previously provided to us. We may also use other verification methods as the circumstances dictate.

We shall only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we shall avoid requesting additional information from You for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that You provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We shall delete such additionally provided information as soon as we finish verifying You.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we shall act upon the request as soon as feasibly possible.

To exercise these rights, You can contact us one of the ways indicated in the “CONTACT US” section.
If You have a complaint about how we handle your data, we would like to hear from You.

    12.   DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if You are a resident of Virginia, You may be granted specific rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.

“Sale of personal data” means the exchange of personal data for monetary consideration.

If this definition “consumer” applies to You, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about You shall vary depending on how You interact with us. To find out more, please visit the following sections of this Privacy Policy:

  • Personal information we collect;
  • How we process your personal information;
  • When and with whom we share your personal information.

Your rights with respect to your personal data:

  • Right to be informed whether or not we are processing your personal data;
  • Right to access your personal data;
  • Right to correct inaccuracies in your personal data;
  • Right to request deletion of your personal data;
  • Right to obtain a copy of the personal data you previously shared with us;
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”).

We have not sold any personal data to third parties for business or commercial purposes. We shall not sell personal data in the future belonging to Website visitors, users, and other consumers.

Exercise your rights provided under the Virginia CDPA

More information about our data collection and sharing practices can be found in this Privacy Policy.

You may contact us one of the ways indicated in the “CONTACT US” section.

Verification process

We may request that You provide additional information reasonably necessary to verify You and your request. If You submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we shall respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We shall inform You of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we shall inform You of our decision and reasoning behind it. If You wish to appeal our decision, please contact us one of the ways indicated in the “CONTACT US” section. Within sixty (60) days of receipt of an appeal, we shall inform You in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, You may contact the Attorney General to submit a complaint.

    13.   DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

In Short: Yes, we shall update this Privacy Policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. We shall notify You of any changes by posting the new Privacy Policy on this webpage. The updated version shall be indicated by an updated “revised” date and the updated version shall be effective as soon as it is accessible.
We encourage You to review this Privacy Policy frequently to be informed of how we are protecting your information.

    14.   CONTACT US

If You have questions or comments about your privacy rights or our Privacy Policy, You may contact us one of the following ways:

  • Phone: +852 9012 9057,
  • Email: sales@mayon.hk,
  • Postal address: Office 1136, 11/F, Admiralty Centre Tower 2, 18 Harcourt Road , Hong Kong, Admiralty, Hong Kong SAR, China, 0000
  • Visit our Office in person, having previously agreed on a meeting.

    15.   HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, You may have the right to request access to the personal information we collect from You, change that information, or delete it. To request to review, update, or delete your personal information, please contact us one of the ways indicated in the “CONTACT US” section.

Commercial proposals: sales@mayon.hk
Anti-Money Laundering Officer: rg@mayon.hk
For authority and secretarial matters: secretarial@mayon.hk
Address: Office 1136, 11/F, Admiralty Centre Tower 2, 18 Harcourt Road, Hong Kong, Admiralty, Hong Kong SAR, China, 0000.
© 2025 Mayon Solutions Limited. All rights Reserved.